ALL THE ADVANTAGES
OF A TEAM
ALWAYS BY
YOUR SIDE
PHARMATHEK ASSISTANCE
Choosing Pharmathek means not only relying on the technology of our solutions but also being sure to receive all the help you need from technicians ready to assist you at all times.
SPECIALIZED TEAM
Pharmathek’s staffs receive specific and continuous training to meet all the needs of the automated pharmacy. The effectiveness of the intervention and customer satisfaction are constantly monitored to ensure a top-notch service.
SUPPORT 24/7
Our technicians care about the satisfaction of our customers and of that of yours. The timely response to any unexpected event is part of the Pharmathek’s philosophy, which translates into pharmacies’ staff training and telephone assistance 24 hours a day, 7 days a week.
VIDEO SURVEILLANCE
The solution of a problem is often possible even before the problem manifests itself. For this reason, we have implemented an effective remote monitoring system that provides for the video surveillance of the installed robots, so that we can immediately be informed on any anomalies and operate in real time.
PHARMATHEK ASSISTANCE
Choosing Pharmathek means not only relying on the technology of our solutions but also being sure to receive all the help you need from technicians ready to assist you at all times.
SPECIALIZED TEAM
Pharmathek’s staffs receive specific and continuous training to meet all the needs of the automated pharmacy. The effectiveness of the intervention and customer satisfaction are constantly monitored to ensure a top-notch service.
SUPPORT 24/7
Our technicians care about the satisfaction of our customers and of that of yours. The timely response to any unexpected event is part of the Pharmathek’s philosophy, which translates into pharmacies’ staff training and telephone assistance 24 hours a day, 7 days a week.
VIDEO SURVEILLANCE
The solution of a problem is often possible even before the problem manifests itself. For this reason, we have implemented an effective remote monitoring system that provides for the video surveillance of the installed robots, so that we can immediately be informed on any anomalies and operate in real time.
