What led you to decide to automate your pharmacy?
We decided to automate our pharmacy because today it is the most rational choice: adapting to technologies is a fundamental step to allow the pharmacy to keep up with the times.
What led you to decide to rely on Pharmathek for the automation of your pharmacy?
Since we wanted to renovate and automate the pharmacy at the same time, we decided to rely on the Th.Kohl Group, of which Pharmathek iss part. This is both because we were well aware of Th.Kohl’s reliability and because it allowed us to outsource the whole work to a single supplier.
Furthermore, after taking a look at other solutions on the market, Pharmathek convinced us even more for the quality of the proposed technology. In addition to this, the robot has a very intuitive interface which makes it easy to use the robot.
What has changed in the pharmacy since the installation of the robot?
Since we installed the robot, we have had important advantages from the point of view of space, deadline management and more generally the warehouse.
How have customers reacted to automation?
Customers reacted very well to the installation of the robot. They showed surprise, amazement and are happy to watch it “at work”. Furthermore, as our pharmacy is the first in the area to be equipped with a robotic warehouse, there are people who come specifically to see it in action.
Doctor Gianluca Cunetta